Definition
Invest time and energy into teaching and mentoring others
What is it?
Developing others is the practice of seeing the potential of others and providing individuals with the feedback and resources to help them realize that potential.
Why is it important?
The future of any organization is tied to the development of its leaders. Thus, one of the main responsibilities of every supervisor is to train the next generation of leaders. It not only helps the organization, it gives the supervisor the opportunity to pass on their wisdom and experience and to help others. Physicians often learn through experience and practice, which makes this “passing” of information and knowledge valuable.
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Give Regular Feedback
The quickest way to improve your coaching skills is to give feedback to your team on a regular basis. The research suggests that leaders and supervisors need to give concrete feedback to each of their direct reports on a weekly basis. This can come in the form of a passing comment in the hallway, an email recap of the week, or a deliberate meeting where you offer observations of their performance. Comments such as “I think you did a great job communicating the results to the patient in a clear and concise manner. It seemed as though you were confident and backed up your information with facts. Nice job.” can go a long way in reinforcing positive behavior and recognizing hard work.
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Help Others Create a Career Plan
Good coaches sit down with their direct reports to talk about their career aspirations, dreams, and goals. Supervisors who ask employees where they want to be in five years and who commit to helping employees get there are seen as an important ally. You are the right position to help them reach their careers goals and will have valuable advice for their advancement.
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Share Your Own Successes and Failures
Direct reports and even others working both long and short term with a leader can learn valuable lessons from the supervisor’s our own successes and failures, if they’re willing to share them. Employees need to see their supervisor’s human side and hear about their war stories. This will not only provide practical career advice, it will also strengthen the relationship.