The ability to listen closely and articulate ideas effectively
What is it?
Effective communication occurs when one person transmits a message that can be accurately understood by those who are listening. To understand what another person is saying is at the heart of meaningful dialog. Once one person understands the message, he or she can respond appropriately.
Why is it important?
Communication is the lifeblood of teams, departments, and organizations. Poor communication often causes inefficiency and frustrations. What happens when a manager doesn’t communicate clear expectations to an employee and then gets frustrated when the employee doesn’t deliver? Everyone is frustrated and, worse yet, the task was never completed and the organization suffers as well. Effective communication at the individual, team, and corporate level is a prerequisite for success.