Able to collaborate with others and manage conflict
What is it?
Conflict is a normal part of every relationship. It happens when two or more people have different perspectives, opinions or ideas about any given topic.
Why is it important?
At best, creative conflict helps groups gain a more accurate and nuanced understanding of just about any topic through the sharing of divergent perspectives. At worst, it can threaten the cohesion and commitment of team members and can compromise the effectiveness of both individuals and the team as a whole. Differences of opinion can easily turn into personality conflicts.