Giving regular feedback and coaching to develop direct reports
What is it?
Providing feedback is the practice of seeing the potential of others and investing time and energy to help them realize that potential.
Why is it important?
In order for employees to be successful in their jobs they need regular and specific feedback. Thus, one of the main responsibilities of every manager is to provide that feedback on a timely basis and to create a feedback rich environment. It not only helps the organization, it gives managers the opportunity to pass on their wisdom and experience and to help others.
Give Regular Feedback
The quickest way to improve your coaching skills is to give feedback to your team on a regular basis. The research suggests that managers need to give concrete feedback to each of their direct reports on a weekly basis. This can come in the form of a passing comment in the hallway, an email recap of the week, or a deliberate meeting where you offer observations of their performance. Comments such as “I really liked your presentation to the finance group this week. Your data was solid and you were very prepared. Nice job.” can go a long way in reinforcing positive behavior and recognizing hard work.
Help Reports Create a Career Plan
Good coaches sit down with their direct reports to talk about their career aspirations, dreams, and goals. Managers who ask employees where they want to be in five years and who commit to helping employees get there are seen as an important ally. You are the right position to help them reach their careers goals and will have valuable advice for their advancement.
Share Your Own Successes and Failures
Direct reports can learn valuable lessons from the manager’s our own successes and failures, if they’re willing to share them. Employees need to see their manager’s human side and hear about their war stories. This will not only provide practical career advice, it will also strengthen the relationship.