Ability to collaborate with others and manage conflict skillfully and proactively
What is it?
Conflict is a normal part of every relationship. It happens when two or more people cannot reconcile their different perspectives, opinions or ideas about any given topic. Conflict Management is effectively managing this differences to avoid any unnecessary obstacles and thus help create a productive work environment.
Why is it important?
At best, sharing of divergent perspectives helps groups gain a more accurate and nuanced understanding of just about any topic. Without effective conflict management, differences of opinion can turn into ingrained personality conflicts or unnecessary obstacles. This can, in turn, threaten the cohesion of the group, commitment of team members, or the effectiveness of individuals and the team as a whole.