Monitoring and improving employee performance
What is it?
Performance Management is the way that a leader or staff member communicates expectation, gives instructions, and provides feedback to others to others. It’s the leader’s job to evaluate each worker on a regular basis and improve employee performance.
Why is it important?
Without coordinated effort and helpful feedback, employees are likely to work inefficiently or remain stagnant in their skill sets. However, directing others and providing feedback are delicate skills. If you come down too hard, some people will feel patronized and demoralized. If you are more laissez-faire and let people figure things out for themselves, they might feel lost and not know what you want. And you certainly can’t hold someone accountable to an expectation that wasn’t clearly articulated. When that happens, everyone’s frustrated.