Continuously looking for ways to improve processes and outcomes
WHAT IS IT?
Continuous improvement is an approach to work in which a leader deliberately and regularly strives to improve processes and outcomes. Leaders need to vigilantly scan for areas of improvement in which they can reduce inefficiencies and increase productivity.
WHY IS IT IMPORTANT?
Teams, projects, and organizations generally go through multiple steps and stages in order to complete their goals. Each step forward is a opportunity for an adjustment – grand or subtle – that re-directs the team back onto the path toward goal achievement. Ultimately, you want those you serve to be thrilled with the final outcome. Continuously identifying challenges or burdens and adjusting as you go allows for continuous improvement in the work process and a better ultimate outcome. Furthermore, it is a proactive process that addresses challenges as they arise, rather than letting them impair the team effort.