The ability to be open to new ideas and perspectives
What is it?
Evaluating existing processes, solving problems, and creating new products all involve the ability to suspend current assumptions and consider new perspectives. This is the heart of organizational development and improved performance. Managers must be open to new ideas and encourage others to share their perspectives.
Why is it important?
Much of the work that companies do is solving problems and figuring out more effective ways to deliver results. How can we increase sales? How can we decrease expenses? How can we improve employee engagement? Why aren’t the design engineers creating new, innovative products for us? Therefore, the success of any organization is dependent upon its ability to think outside of it’s own box and to be open to new ideas. Managers don’t have all the answers but if they empower their team members, the chances are greater that better ideas will be discovered.