What Is a 360 Review?
A 360-degree review, also known as multi-rater feedback, 360 feedback, or 360-degree assessment, evaluates an employee’s performance from multiple perspectives. Employees go through this process to improve their skills and to facilitate their professional development.
A 360-degree review will typically include the following steps:
- Selection of Reviewers: First, reviewers are selected and can include direct supervisors, peers, subordinates, clients, and self. This creates a 360-degree circle of people who interact with the person being reviewed.
- Questionnaire: Then, a questionnaire is sent to reviewers to evaluate a wide range of competencies and skills relevant to the person’s job performance. The questionnaire typically includes questions rated on a scale, e.g., strongly disagree to strongly agree, along with open-ended comments.
- Feedback Collection and Analysis: Once the questionnaires are completed, the responses are compiled and analyzed to identify strengths and areas that need improvement.
- Reporting: The 360 software platform then generates a report that presents the data in a way that helps the individual understand the different perceptions of their performance.
- Development Plan: Finally, the individual develops a plan for improving areas of weakness and leveraging strengths. A coach or supervisor will often help them with this process.
The goal of a 360-degree review is to provide a well-rounded view of the individual’s performance and behavior. It gives employees a better understanding of how they’re perceived by others. The goal is to promote self-awareness, identify any gaps in communication, and highlight areas where improvement is needed. Check out G360 Surveys for sample feedback reports.